
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events

Automatically do this!
Find Users by Email
Create Inspection Edit Link
Create Public Inspection Report Link
Start Inspection
Start Inspection Report Export
Share Inspection
List Credential Settings
List Actions
List Feed For Groups
List Inspection Items
List Inspections
List Issue Assignees
List Issues
List Schedule Assignees
List Schedule Occurrences
List Schedules
List Site Members
List Sites
List Templates
List Feed For Users
List Course Progress
List Schedule Items
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when Events are performed on customer
Triggers when Events are performed on Email.
Triggers when Events are performed on messages.
Triggers when a push notification is drafted.
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Action is the task that follows automatically within your Customer.io integrations.
Returns a list of all of your collections, including the name and schema for each collection.
Create a manual segment with a name and a description. This request creates an empty segment
Delete a manual segment.
Finds a user in your organization by email.
Creates a link that you can use to edit an inspection in iAuditor (web app and mobile app). Please note that the "view, edit" access level is required at a minimum to edit inspections.
Creates a link that you can use to view an inspection report without logging in to iAuditor.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Customer.io and SafetyCulture accounts to viaSocket. Once connected, you can set up a workflow where an event in Customer.io triggers actions in SafetyCulture (or vice versa).
Absolutely. You can customize how Customer.io data is recorded in SafetyCulture. This includes choosing which data fields go into which fields of SafetyCulture, setting up custom formats, and filtering out unwanted information.
The data sync between Customer.io and SafetyCulture typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Customer.io and SafetyCulture. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn MoreSafetyCulture (formerly iAuditor) is a business platform to conduct inspections, capture issues, manage tasks, communicate clearly and train working teams.
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