Connect Customer.io and Shopify
Integrate Customer.io with Shopify to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Shopify when Customer Events from Customer.io
Find Customers in Shopify when Customer Events from Customer.io
Create Order in Shopify when Customer Events from Customer.io
Create Product in Shopify when Customer Events from Customer.io
Update Customer in Shopify when Customer Events from Customer.io
Popular Customer.io + Shopify flows
Start from a real workflow other teams are already running.
Choose a trigger
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Choose an action
Shopify
Automatically do this!
Create Customer
Find Customers
Create Order
Create Product
Update Customer
Update Order
Create Fulfillment
Find Orders
Find Products
Get Order Status
Create Draft Order
Add Discount Code to Draft Order
Remove Discount Code
Get all Discount Coupon Codes
Add Tag to an Order
Cancel Order
Update Product
Adjust Inventory Quantity
Create Blog Article
Delete Product
List Markets and Currencies
Create Navigation Menu
Find Blogs
Find Draft Orders
Create Customer in Shopify when Customer Events from Customer.io
Use this flowFind Customers in Shopify when Customer Events from Customer.io
Use this flowCreate Order in Shopify when Customer Events from Customer.io
Use this flowCreate Product in Shopify when Customer Events from Customer.io
Use this flowUpdate Customer in Shopify when Customer Events from Customer.io
Use this flowUpdate Order in Shopify when Customer Events from Customer.io
Use this flowCreate Fulfillment in Shopify when Customer Events from Customer.io
Use this flowFind Orders in Shopify when Customer Events from Customer.io
Use this flowFind Products in Shopify when Customer Events from Customer.io
Use this flowGet Order Status from Shopify when Customer Events from Customer.io
Use this flowSupported Triggers & Actions
Everything you can automate between Customer.io and Shopify.
When this happensTriggers
A trigger is an event that starts a workflow.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Slack Events
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Do thisActions
Action is the task that follows automatically within your Customer.io integrations.
List campaigns
Returns a list of all of your collections, including the name and schema for each collection.
Create manual segment
Create a manual segment with a name and a description. This request creates an empty segment
Delete a segment
Delete a manual segment.
Create Customer
Creates a new Shopify customer with contact info, optional addresses, tax settings, tags, and marketing consents.
Find Customers
Finds customers by name, email, phone, or other filters and returns matching customer details.
Create Order
Create a Shopify order with variant line items, optional title/price overrides, discount codes, shipping/billing addresses, and fulfillment status.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Customer.io and Shopify workflows.
Learn how to automate Customer.io and Shopify workflows.
Learn how to automate Customer.io and Shopify workflows.
Learn how to automate Customer.io and Shopify workflows.
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About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
About Shopify
Shopify is a leading e-commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Customer.io and Shopify accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and Shopify as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shopify. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in Shopify, and a separate workflow where Shopify triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and Shopify. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and Shopify integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
