Connect Customer.io and SmartRoutes
Integrate Customer.io with SmartRoutes to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Order in SmartRoutes when Customer Events from Customer.io
Get Customer by ID in Smartroutes when Customer Events from Customer.io
Update Customer by ID in Smartroutes when Customer Events from Customer.io
Get All Vehicles from SmartRoutes when Customer Events from Customer.io
Delete Orders by Order Number in Smartroutes when Customer Events from Customer.io
Popular Customer.io + SmartRoutes flows
Start from a real workflow other teams are already running.
Choose a trigger
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Choose an action
SmartRoutes
Automatically do this!
Create a Order
Get Customer by ID
Update Customer by ID
Get All Vehicles
Delete Orders by Order Number
Get Orders
List Custom Fields
List Capacities
List Customers
List Notification Templates
List Orders
List Plans
List Routes
List Vehicles
List Zone Groups
Create a Order in SmartRoutes when Customer Events from Customer.io
Use this flowGet Customer by ID in Smartroutes when Customer Events from Customer.io
Use this flowUpdate Customer by ID in Smartroutes when Customer Events from Customer.io
Use this flowGet All Vehicles from SmartRoutes when Customer Events from Customer.io
Use this flowDelete Orders by Order Number in Smartroutes when Customer Events from Customer.io
Use this flowGet Orders in Smartroutes when Customer Events from Customer.io
Use this flowList Custom Fields in Smartroutes when Customer Events from Customer.io
Use this flowList Capacities in Smartroutes when Customer Events from Customer.io
Use this flowList Customers in Smartroutes when Customer Events from Customer.io
Use this flowList Notification Templates in Smartroutes when Customer Events from Customer.io
Use this flowSupported Triggers & Actions
Everything you can automate between Customer.io and SmartRoutes.
When this happensTriggers
A trigger is an event that starts a workflow.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Slack Events
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Do thisActions
Action is the task that follows automatically within your Customer.io integrations.
List campaigns
Returns a list of all of your collections, including the name and schema for each collection.
Create manual segment
Create a manual segment with a name and a description. This request creates an empty segment
Delete a segment
Delete a manual segment.
Create a Order
Creates a new order.
Get Customer by ID
Here you will get costumer details.
Update Customer by ID
Can update customer details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
About SmartRoutes
SmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Customer.io and SmartRoutes accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and SmartRoutes as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SmartRoutes. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in SmartRoutes, and a separate workflow where SmartRoutes triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and SmartRoutes. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and SmartRoutes integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
