IntegrationsDecision VaultTactful UCX
Decision Vault + Tactful UCX

Connect Decision Vault and Tactful UCX to Build Intelligent Automations

Choose a Trigger

Decision Vault

When this happens...

Choose an Action

Tactful UCX

Automatically do this!

Enable Integrations or automations with these events of Decision Vault and Tactful UCX

Enable Integrations or automations with these events of Decision Vault and Tactful UCX

Actions

Search Matter

Search Matter

Pull information for a given matter (by id).

PreCreate Matter

PreCreate Matter

Action creates a new matter and returns an invite link to send to the client.

Get Contacts for Matter

Get Contacts for Matter

Pull contacts for a given matter (by id).

Request a new Action for Decision Vault

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Frequently Asked Questions

How do I start an integration between Decision Vault and Tactful UCX?

To start, connect both your Decision Vault and Tactful UCX accounts to viaSocket. Once connected, you can set up a workflow where an event in Decision Vault triggers actions in Tactful UCX (or vice versa).

Can we customize how data from Decision Vault is recorded in Tactful UCX?

Absolutely. You can customize how Decision Vault data is recorded in Tactful UCX. This includes choosing which data fields go into which fields of Tactful UCX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Decision Vault and Tactful UCX?

The data sync between Decision Vault and Tactful UCX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Decision Vault to Tactful UCX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Decision Vault and Tactful UCX?

Yes, you can set conditional logic to control the flow of data between Decision Vault and Tactful UCX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Decision Vault

About Decision Vault

DecisionVault is a comprehensive platform designed to streamline and enhance decision-making processes for businesses and organizations. It offers tools and features that facilitate data-driven decisions, collaboration, and strategic planning.

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Tactful UCX

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

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