Connect Demio and Deskpro to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Demio

Do thisActions

Action is the task that follows automatically within your Demio integrations.

Create Registration for Webinar

Create Registration for Webinar

Registers a new attendee for an upcoming webinar event.

List Events

List Events

List all Events.

Ping via Headers

Ping via Headers

Ping via Headers.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

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Frequently Asked Questions

How do I start an integration between Demio and Deskpro?

To start, connect both your Demio and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Demio triggers actions in Deskpro (or vice versa).

Can we customize how data from Demio is recorded in Deskpro?

Absolutely. You can customize how Demio data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Demio and Deskpro?

The data sync between Demio and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Demio to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Demio and Deskpro?

Yes, you can set conditional logic to control the flow of data between Demio and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.