Connect Deputy and Deskpro to Build Intelligent Automations

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Deputy

When this happens...

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Employee

New Employee

Trigger when there is a new employee in created.

New Department

New Department

Trigger when a new department created.

New Location

New Location

Trigger when new location in created.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

Do thisActions

Action is the task that follows automatically within your Deputy integrations.

Get Company

Get Company

Get Company details

Add an employee

Add an employee

Create a new staff member.

Add a location

Add a location

Create a new location.

Get timesheets

Get timesheets

View a timesheet

Create a Department

Create a Department

create a new department

Start an employees timesheet

Start an employees timesheet

Start a shift for your staff.

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Frequently Asked Questions

How do I start an integration between Deputy and Deskpro?

To start, connect both your Deputy and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Deputy triggers actions in Deskpro (or vice versa).

Can we customize how data from Deputy is recorded in Deskpro?

Absolutely. You can customize how Deputy data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deputy and Deskpro?

The data sync between Deputy and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deputy to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deputy and Deskpro?

Yes, you can set conditional logic to control the flow of data between Deputy and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deputy

About Deputy

Deputy is a comprehensive workforce management solution that simplifies scheduling, timesheets, tasking, and communication for businesses. It helps streamline operations and improve productivity by automating administrative tasks.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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