Connect Deskpro and BigML
Integrate Deskpro with BigML to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Deskpro + BigML flows
Start from a real workflow other teams are already running.
Choose a trigger
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an action
BigML
Automatically do this!
Create Anomaly Score
Create Centroid
Create Prediction
Find Resource
List Sources
List Datasets
List Sample
List Model
List Time Series
List Evaluations
List OptiMLs
List Clusters
List Anomaly Detectors
List Predictions
List Batch Predictions
List Forecasts
List Anomaly Scores
List Batch Anomaly Scores
List Topic Distributions
List Batch Topic Distributions
List Projections
List Batch Projections
List Scripts
List Executions
Create Anomaly Score in Bigml when New Organization in Deskpro
Use this flowCreate Centroid using BigML when New Organization in Deskpro
Use this flowCreate Prediction in BigML when New Organization in Deskpro
Use this flowFind Resource in Bigml when New Organization in Deskpro
Use this flowList Sources from BigML when New Organization in Deskpro
Use this flowList Datasets from BigML when New Organization in Deskpro
Use this flowList Sample from BigML when New Organization in Deskpro
Use this flowList Model from BigML when New Organization in Deskpro
Use this flowList Time Series from BigML when New Organization in Deskpro
Use this flowList Evaluations from BigML when New Organization in Deskpro
Use this flowSupported Triggers & Actions
Everything you can automate between Deskpro and BigML.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
New Resource
Triggers when a new resource is created
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About BigML
BigML is a leading machine learning platform that provides a wide range of tools and services for creating, deploying, and managing machine learning models. It offers an intuitive interface and powerful APIs to help businesses and developers harness the power of machine learning for predictive analytics, anomaly detection, clustering, and more.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Deskpro and BigML accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and BigML as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BigML. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in BigML, and a separate workflow where BigML triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and BigML. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and BigML integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
