Integrate Deskpro with Bitbucket to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Deployment Environment in Bitbucket when New Organization in Deskpro
Create Pull Request in Bitbucket when New Organization in Deskpro
Add Comment to Pull Request on Bitbucket when New Organization in Deskpro
Merge Pull Request in Bitbucket when New Organization in Deskpro
Approve Pull Request in Bitbucket when New Organization in Deskpro
Start from a real workflow other teams are already running.
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Bitbucket
Automatically do this!
Create Deployment Environment
Create Pull Request
Add Comment to Pull Request
Merge Pull Request
Approve Pull Request
Decline Pull Request
Create Branch or Tag
Create Project in Workspace
Create a snippet comment
Create Repository
Update Pull Request
Merge Pull Request
Create Task on Pull Request
Create Build Status for Commit
Delete Branch or Tag
Create Branch Restriction Rule
Update Branch Restriction Rule
Delete Branch Restriction Rule
Delete Environment
Update Repository
Update Project Settings
Get Pull Request File Changes
Get Pull Request Diff And Diffstat
List Branches and Tags
List Workspace Projects and Check Pull Request Template
List Pull Requests
List Merged Pull Requests by Branch and Date Range
List Pull Requests
Create Deployment Environment in Bitbucket when New Organization in Deskpro
Use this flowCreate Pull Request in Bitbucket when New Organization in Deskpro
Use this flowAdd Comment to Pull Request on Bitbucket when New Organization in Deskpro
Use this flowMerge Pull Request in Bitbucket when New Organization in Deskpro
Use this flowApprove Pull Request in Bitbucket when New Organization in Deskpro
Use this flowDecline Pull Request in Bitbucket when New Organization in Deskpro
Use this flowCreate Branch or Tag in Bitbucket when New Organization in Deskpro
Use this flowCreate Project in Workspace in a Bitbucket workspace when New Organization in Deskpro
Use this flowCreate a snippet comment in Bitbucket when New Organization in Deskpro
Use this flowCreate Repository in Bitbucket when New Organization in Deskpro
Use this flowEverything you can automate between Deskpro and Bitbucket.
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Runs when pull request opens
Runs when pull request updated
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

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Bitbucket is a web-based version control repository hosting service, primarily for source code and development projects. It offers both commercial plans and free accounts, providing a platform for developers to manage their code, collaborate on projects, and track changes.
Learn moreSign up for a free viaSocket account, then authorize both your Deskpro and Bitbucket accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Bitbucket as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Bitbucket. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Bitbucket, and a separate workflow where Bitbucket triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Bitbucket. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Bitbucket integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.