Connect Deskpro and Canvas to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

Canvas

Automatically do this!

Enable Integrations or automations with these events of Deskpro and Canvas

Enable Integrations or automations with these events of Deskpro and Canvas

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and Canvas?

To start, connect both your Deskpro and Canvas accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Canvas (or vice versa).

Can we customize how data from Deskpro is recorded in Canvas?

Absolutely. You can customize how Deskpro data is recorded in Canvas. This includes choosing which data fields go into which fields of Canvas, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Canvas?

The data sync between Deskpro and Canvas typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Canvas?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Canvas?

Yes, you can set conditional logic to control the flow of data between Deskpro and Canvas. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Canvas

About Canvas

Canvas is a robust learning management system (LMS) designed to facilitate online education and enhance the learning experience for students and educators. It offers a comprehensive suite of tools for course creation, student engagement, and performance tracking, making it an ideal platform for educational institutions and corporate training programs.

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