IntegrationsDeskproCascade Strategy Classic
Deskpro + Cascade Strategy Classic

Connect Deskpro and Cascade Strategy Classic to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

Cascade Strategy Classic

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Enable Integrations or automations with these events of Deskpro and Cascade Strategy Classic

Enable Integrations or automations with these events of Deskpro and Cascade Strategy Classic

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and Cascade Strategy Classic?

To start, connect both your Deskpro and Cascade Strategy Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Cascade Strategy Classic (or vice versa).

Can we customize how data from Deskpro is recorded in Cascade Strategy Classic?

Absolutely. You can customize how Deskpro data is recorded in Cascade Strategy Classic. This includes choosing which data fields go into which fields of Cascade Strategy Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Cascade Strategy Classic?

The data sync between Deskpro and Cascade Strategy Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Cascade Strategy Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Cascade Strategy Classic?

Yes, you can set conditional logic to control the flow of data between Deskpro and Cascade Strategy Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Cascade Strategy Classic

About Cascade Strategy Classic

Cascade is a strategy execution platform which helps organizations create, communicate and execute their strategic plans. For Cascade Strategy Classic users.

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