Connect Deskpro and DevCycle to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Get All Environments
Lists all the environments of a project.
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Frequently Asked Questions
To start, connect both your Deskpro and DevCycle accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in DevCycle (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in DevCycle. This includes choosing which data fields go into which fields of DevCycle, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and DevCycle typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and DevCycle. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About DevCycle
DevCycle is a comprehensive platform designed to streamline and enhance the software development process. It offers tools and features that facilitate efficient project management, collaboration, and deployment, making it an essential resource for development teams looking to optimize their workflows and deliver high-quality software products.
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