Connect Deskpro and Diffbot to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

Diffbot

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Enhance

Enhance

Enrich a organization record with partial data input (POST option).

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and Diffbot?

To start, connect both your Deskpro and Diffbot accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Diffbot (or vice versa).

Can we customize how data from Deskpro is recorded in Diffbot?

Absolutely. You can customize how Deskpro data is recorded in Diffbot. This includes choosing which data fields go into which fields of Diffbot, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Diffbot?

The data sync between Deskpro and Diffbot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Diffbot?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Diffbot?

Yes, you can set conditional logic to control the flow of data between Deskpro and Diffbot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Diffbot

About Diffbot

Diffbot is a powerful AI-driven data extraction and analysis platform that automates the process of gathering and structuring web data. It uses machine learning and computer vision to transform web pages into structured data, making it easier for businesses to access and utilize information from the web.

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