
When this happens...
New Organization
New Person Added
New Ticket
New Task

Automatically do this!
Create Site Contact
Create Site
Create Page
Create Site Invitation
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When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Triggers when a booking is cancelled.
Triggers when a new booking is created.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a site contact in Fingertip.
Create a new site with ready-to-use pages, themes, and blocks.
Creates a new page within a site with the provided content.
Create a new invitation for a user to join your site.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Deskpro and Fingertip accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Fingertip (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Fingertip. This includes choosing which data fields go into which fields of Fingertip, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Fingertip typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Fingertip. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fingertip is a comprehensive platform designed to enhance team collaboration and productivity. It offers tools and features that facilitate seamless communication, task management, and project tracking, making it an ideal solution for businesses looking to streamline their operations and improve team efficiency.
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