Integrate Deskpro with Flow to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Flow
Automatically do this!
Create Task
list task
Get List
List workspaces
List memberships
Create Brand in Deskpro when New Task in Flow
Use this flowCreate Ticket in Deskpro when New Task in Flow
Use this flowCreate Organization in Deskpro when New Task in Flow
Use this flowFind Ticket in Deskpro when New Task in Flow
Use this flowFind Organization in Deskpro when New Task in Flow
Use this flowAdd Message to Ticket in Deskpro when New Task in Flow
Use this flowUpdate Ticket in Deskpro when New Task in Flow
Use this flowCreate Person in Deskpro when New Task in Flow
Use this flowFind Person in Deskpro when New Task in Flow
Use this flowCreate Brand in Deskpro when Task Completed in Flow
Use this flowEverything you can automate between Deskpro and Flow.
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Triggers when a new task is created in GetFlow.
Triggers when a task is marked as completed in GetFlow.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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GetFlow is a task and project management tool designed to help teams collaborate efficiently and manage their workflows effectively. It offers features such as task assignments, due dates, project timelines, and team communication to streamline project management processes.
Learn moreSign up for a free viaSocket account, then authorize both your Deskpro and Flow accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Flow as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Flow. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Flow, and a separate workflow where Flow triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Flow. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Flow integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.