Connect Deskpro and Google Sheets to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Update Spreadsheet Row
List all rows
Delete Row
Add New Row
Lookup Spreadsheet Row
Copy Subsheet
Append Values
Add Multiple Rows
Create a SubSheet
Create Spreadsheet Column
Get spreadsheet data from specific sheets/ranges
Create a Spreadsheet
Search Subsheet
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
New or Updated Spreadsheet Row
Triggers when a new row is added or modified in a spreadsheet.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Update Spreadsheet Row
Updates a row in Google Sheets.
List all rows
Get an all existing rows in a specific sheet.
Delete Row
delete row from a specified sheet.
Add New Row
Create a new entry in a spreadsheet
Lookup Spreadsheet Row
Find a specific spreadsheet row based on a column and value. If found, it returns the entire row. Optionally, create a new row if no match is found.
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Frequently Asked Questions
To start, connect both your Deskpro and Google Sheets accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Google Sheets (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Google Sheets. This includes choosing which data fields go into which fields of Google Sheets, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Google Sheets typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Google Sheets. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Sheets
Google Sheets is a cloud-based spreadsheet application that allows users to create, edit, and collaborate on spreadsheets in real-time. It’s part of the Google Workspace suite and offers powerful tools for organizing, analyzing, and visualizing data. Whether you're working individually or as part of a team, Google Sheets enables seamless collaboration, making it easy to share files, add comments, and track changes.
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