IntegrationsDeskprohellonext
Deskpro + hellonext

Connect Deskpro and hellonext to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

hellonext

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Enable Integrations or automations with these events of Deskpro and hellonext

Enable Integrations or automations with these events of Deskpro and hellonext

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and hellonext?

To start, connect both your Deskpro and hellonext accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in hellonext (or vice versa).

Can we customize how data from Deskpro is recorded in hellonext?

Absolutely. You can customize how Deskpro data is recorded in hellonext. This includes choosing which data fields go into which fields of hellonext, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and hellonext?

The data sync between Deskpro and hellonext typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to hellonext?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and hellonext?

Yes, you can set conditional logic to control the flow of data between Deskpro and hellonext. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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hellonext

About hellonext

Gather feedback from your users in one place and analyze the next thing to build. Listen not only to your guts but also to your user voices.

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