Connect Deskpro and Hume.ai to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Create Prompt
Text To Speech
Create Tool
Delete Tool
Update Tool Name
Delete Prompt
Ready to use Deskpro and Hume.ai automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
New Tool
Trigger When new Tool is Created.
New Prompt
Trigger When new Prompt is Created.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Prompt
Creates a Prompt.
Text To Speech
Convert your Text Message into Speech.
Create Tool
Creates a Tool
Delete Tool
Delete an Existing Tool.
Update Tool Name
Update an Existing Tool.
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Frequently Asked Questions
To start, connect both your Deskpro and Hume.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Hume.ai (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Hume.ai. This includes choosing which data fields go into which fields of Hume.ai, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Hume.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Hume.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Hume.ai
Hume.ai is a platform that leverages artificial intelligence to analyze and interpret human emotions and expressions. It provides tools and APIs for developers to integrate emotion recognition capabilities into their applications, enhancing user interaction and experience.
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