IntegrationsDeskpromattermost
Deskpro + mattermost

Connect Deskpro and mattermost to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

mattermost

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Enable Integrations or automations with these events of Deskpro and mattermost

Enable Integrations or automations with these events of Deskpro and mattermost

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and mattermost?

To start, connect both your Deskpro and mattermost accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in mattermost (or vice versa).

Can we customize how data from Deskpro is recorded in mattermost?

Absolutely. You can customize how Deskpro data is recorded in mattermost. This includes choosing which data fields go into which fields of mattermost, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and mattermost?

The data sync between Deskpro and mattermost typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to mattermost?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and mattermost?

Yes, you can set conditional logic to control the flow of data between Deskpro and mattermost. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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mattermost

About mattermost

Mattermost offers modern team communication, behind your firewall. Share messages and files across phones and PCs, with archiving and instant search.

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