IntegrationsDeskproMixpanel
Deskpro + Mixpanel

Connect Deskpro and Mixpanel to Build Intelligent Automations

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Deskpro

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Mixpanel

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

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Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Create or Update Profile

Create or Update Profile

Creates a new user profile or updates an existing one in Mixpanel.

Track event

Track event

Send an Event to MixPanel Account.

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Frequently Asked Questions

How do I start an integration between Deskpro and Mixpanel?

To start, connect both your Deskpro and Mixpanel accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Mixpanel (or vice versa).

Can we customize how data from Deskpro is recorded in Mixpanel?

Absolutely. You can customize how Deskpro data is recorded in Mixpanel. This includes choosing which data fields go into which fields of Mixpanel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Mixpanel?

The data sync between Deskpro and Mixpanel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Mixpanel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Mixpanel?

Yes, you can set conditional logic to control the flow of data between Deskpro and Mixpanel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Mixpanel

About Mixpanel

Mixpanel is a powerful analytics platform that helps businesses understand user behavior and make data-driven decisions. It provides tools for tracking user interactions, analyzing data, and creating custom reports to optimize user engagement and improve product performance.

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