
When this happens...
New Organization
New Person Added
New Ticket
New Task

Automatically do this!
Create or Update Profile
Track event
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When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Creates a new user profile or updates an existing one in Mixpanel.
Send an Event to MixPanel Account.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Deskpro and Mixpanel accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Mixpanel (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Mixpanel. This includes choosing which data fields go into which fields of Mixpanel, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Mixpanel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Mixpanel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Mixpanel is a powerful analytics platform that helps businesses understand user behavior and make data-driven decisions. It provides tools for tracking user interactions, analyzing data, and creating custom reports to optimize user engagement and improve product performance.
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