Connect Deskpro and not8 to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

not8

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Enable Integrations or automations with these events of Deskpro and not8

Enable Integrations or automations with these events of Deskpro and not8

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

Find Ticket

Find Ticket

Retrieve tickets from Deskpro using a query string.

Find Organization

Find Organization

Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.

Add Message to Ticket

Add Message to Ticket

Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

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Frequently Asked Questions

How do I start an integration between Deskpro and not8?

To start, connect both your Deskpro and not8 accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in not8 (or vice versa).

Can we customize how data from Deskpro is recorded in not8?

Absolutely. You can customize how Deskpro data is recorded in not8. This includes choosing which data fields go into which fields of not8, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and not8?

The data sync between Deskpro and not8 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to not8?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and not8?

Yes, you can set conditional logic to control the flow of data between Deskpro and not8. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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not8

About not8

not8 is shareable sticky notes tool for team website review and user feedback.

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