Connect Deskpro and OpenCart B2B to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
- Request a new Action for OpenCart B2B
Enable Integrations or automations with these events of Deskpro and OpenCart B2B
Enable Integrations or automations with these events of Deskpro and OpenCart B2B
Triggers
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Actions
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
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Frequently Asked Questions
To start, connect both your Deskpro and OpenCart B2B accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in OpenCart B2B (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in OpenCart B2B. This includes choosing which data fields go into which fields of OpenCart B2B, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and OpenCart B2B typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and OpenCart B2B. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About OpenCart B2B
OpenCart B2B is a powerful eCommerce platform designed to cater to the needs of businesses looking to establish a robust online presence. It offers a comprehensive suite of tools and features that enable businesses to manage their online stores efficiently, including product management, order processing, and customer relationship management. With its user-friendly interface and extensive customization options, OpenCart B2B is ideal for businesses of all sizes seeking to enhance their eCommerce capabilities.
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