Connect Deskpro and Order Desk
Integrate Deskpro with Order Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create an Order History Item in Order-desk when New Organization in Deskpro
Create Shipment in Order-desk when New Organization in Deskpro
Create Order in Order-desk when New Organization in Deskpro
Create Order Item in Order Desk when New Organization in Deskpro
Create an Inventory Item in Order Desk when New Organization in Deskpro
Popular Deskpro + Order Desk flows
Start from a real workflow other teams are already running.
Choose a trigger
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an action
Order Desk
Automatically do this!
Create an Order History Item
Create Shipment
Create Order
Create Order Item
Create an Inventory Item
Update Single Inventory Item
Update Order Item
Update an Order
Delete Inventory Item
Delete a Shipment
Delete an Order
Delete an Order Item
Create an Order History Item in Order-desk when New Organization in Deskpro
Use this flowCreate Shipment in Order-desk when New Organization in Deskpro
Use this flowCreate Order in Order-desk when New Organization in Deskpro
Use this flowCreate Order Item in Order Desk when New Organization in Deskpro
Use this flowCreate an Inventory Item in Order Desk when New Organization in Deskpro
Use this flowUpdate Single Inventory Item in Order Desk when New Organization in Deskpro
Use this flowUpdate Order Item in Order Desk when New Organization in Deskpro
Use this flowUpdate an Order in Order-desk when New Organization in Deskpro
Use this flowDelete Inventory Item from Order Desk when New Organization in Deskpro
Use this flowDelete a Shipment from Order Desk when New Organization in Deskpro
Use this flowSupported Triggers & Actions
Everything you can automate between Deskpro and Order Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
New Order
Triggers when a new order is created in OrderDesk.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Deskpro and Order Desk free
No credit card required. Set up your first workflow in minutes.
Similar apps
About Order Desk
Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Deskpro and Order Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Order Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Order Desk. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Order Desk, and a separate workflow where Order Desk triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Order Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Order Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
