Integrate Deskpro with Podio to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Podio
Automatically do this!
Create Status
Create Item
Find Item
Get all Files
Get all Tasks
Create Task
List Categories
List Top Shares
List own shares
List apps
List Global Exports
List Calendar Summary
Get calendar summary for personal
List Contacts
List Contact Totals
List Conversations
List Files
Delete Item
Update Item
Add Comment to Item
Update Task
Mark Task as Complete
Update Status
Create Brand in Deskpro when New Item Created in Podio
Use this flowCreate Ticket in Deskpro when New Item Created in Podio
Use this flowCreate Organization in Deskpro when New Item Created in Podio
Use this flowFind Ticket in Deskpro when New Item Created in Podio
Use this flowFind Organization in Deskpro when New Item Created in Podio
Use this flowAdd Message to Ticket in Deskpro when New Item Created in Podio
Use this flowUpdate Ticket in Deskpro when New Item Created in Podio
Use this flowCreate Person in Deskpro when New Item Created in Podio
Use this flowFind Person in Deskpro when New Item Created in Podio
Use this flowCreate Brand in Deskpro when New Workspace Created in Podio
Use this flowEverything you can automate between Deskpro and Podio.
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Runs when a new item is added to your Podio app.
Runs when a new workspace is created in Podio.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Podio is a customizable work management solution that allows you to streamline and sync your team’s projects and workflow. It offers features like task management, collaboration tools, and integrated chat functionality.
Learn moreSign up for a free viaSocket account, then authorize both your Deskpro and Podio accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Podio as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Podio. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Podio, and a separate workflow where Podio triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Podio. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Podio integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.