Connect Deskpro and Quo
Integrate Deskpro with Quo to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Deskpro + Quo flows
Start from a real workflow other teams are already running.
Choose a trigger
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an action
Quo
Automatically do this!
Get Call Recordings
Get Call Details
Call Summary
Get Call Transcript
Get Call Voicemail
Send SMS
Get Message by ID
Add or update contact
Get phone numbers
Get call history
List Conversations
List Messages
Get Call Recordings from Quo when New Organization in Deskpro
Use this flowGet Call Details from Quo when New Organization in Deskpro
Use this flowCall Summary in Quo when New Organization in Deskpro
Use this flowGet Call Transcript from Quo when New Organization in Deskpro
Use this flowGet Call Voicemail from Quo when New Organization in Deskpro
Use this flowSend SMS via Quo when New Organization in Deskpro
Use this flowGet Message by ID from Quo when New Organization in Deskpro
Use this flowAdd or update contact in Quo when New Organization in Deskpro
Use this flowGet phone numbers from Quo when New Organization in Deskpro
Use this flowGet call history from Quo when New Organization in Deskpro
Use this flowSupported Triggers & Actions
Everything you can automate between Deskpro and Quo.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Incoming/Outgoing Call Completed
Triggers when an incoming/outgoing call is completed.
Call Recording Completed
Triggers when a call recording has finished.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Quo
QUO is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Deskpro and Quo accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Quo as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Quo. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Quo, and a separate workflow where Quo triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Quo. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Quo integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
