Connect Deskpro and Runrun.it to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Create Client
Create Project
Create Task
Create Team
Update Team
Delete Task
Update Client
Add Task Comment
Ready to use Deskpro and Runrun.it automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Task Updated
Triggered when an existing task is updated in Runrun.
New Project
Triggers when a new project is created in Runrun.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Client
create a create of Runrun
Create Project
Creates a new project.
Create Task
Creates a new task.
Create Team
Creates a new team.
Update Team
Update a team by id.
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Frequently Asked Questions
To start, connect both your Deskpro and Runrun.it accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Runrun.it (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Runrun.it. This includes choosing which data fields go into which fields of Runrun.it, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Runrun.it typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Runrun.it. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Runrun.it
Runrun is a comprehensive project management and time tracking tool designed to help teams streamline their workflows, manage tasks efficiently, and track time spent on various projects. It offers features like task assignment, progress tracking, and detailed reporting to enhance productivity and collaboration.
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