Connect Deskpro and SAP Analytics Cloud to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
- Request a new Action for SAP Analytics Cloud
Enable Integrations or automations with these events of Deskpro and SAP Analytics Cloud
Enable Integrations or automations with these events of Deskpro and SAP Analytics Cloud
Triggers
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Actions
Create Brand
Create a Breand in Deskpro
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Frequently Asked Questions
To start, connect both your Deskpro and SAP Analytics Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in SAP Analytics Cloud (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in SAP Analytics Cloud. This includes choosing which data fields go into which fields of SAP Analytics Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and SAP Analytics Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and SAP Analytics Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SAP Analytics Cloud
SAP Analytics Cloud is a comprehensive cloud-based analytics solution that combines business intelligence, planning, and predictive analytics. It enables organizations to make data-driven decisions by providing real-time insights and interactive visualizations. With SAP Analytics Cloud, users can connect to various data sources, create dashboards, and collaborate on analytics projects, all within a single platform.
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