Connect Deskpro and shop-ware to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
- Request a new Action for shop-ware
Enable Integrations or automations with these events of Deskpro and shop-ware
Enable Integrations or automations with these events of Deskpro and shop-ware
Triggers
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Actions
Create Brand
Create a Breand in Deskpro
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Frequently Asked Questions
To start, connect both your Deskpro and shop-ware accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in shop-ware (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in shop-ware. This includes choosing which data fields go into which fields of shop-ware, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and shop-ware typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and shop-ware. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About shop-ware
Shop-Ware is a cloud-based auto-shop management system to help run your repair shop at its fullest potential.
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