Connect Deskpro and Splashtop to Build Intelligent Automations

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Deskpro

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Splashtop

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Enable Integrations or automations with these events of Deskpro and Splashtop

Enable Integrations or automations with these events of Deskpro and Splashtop

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

Find Ticket

Find Ticket

Retrieve tickets from Deskpro using a query string.

Find Organization

Find Organization

Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.

Add Message to Ticket

Add Message to Ticket

Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

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Frequently Asked Questions

How do I start an integration between Deskpro and Splashtop?

To start, connect both your Deskpro and Splashtop accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Splashtop (or vice versa).

Can we customize how data from Deskpro is recorded in Splashtop?

Absolutely. You can customize how Deskpro data is recorded in Splashtop. This includes choosing which data fields go into which fields of Splashtop, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Splashtop?

The data sync between Deskpro and Splashtop typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Splashtop?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Splashtop?

Yes, you can set conditional logic to control the flow of data between Deskpro and Splashtop. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Splashtop

About Splashtop

Splashtop is a leading remote access and remote support solution that allows users to access their computers and devices from anywhere, at any time. It is designed for both personal and business use, providing high-performance remote desktop access, support, and collaboration tools. Splashtop is known for its secure, reliable, and easy-to-use platform, making it a popular choice for IT professionals, support teams, and individuals who need to access their workstations remotely.

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