Connect Deskpro and StoreHippo to Build Intelligent Automations

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Deskpro

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StoreHippo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

New Product Created

New Product Created

Trigger when new product is created.

New User Enquiry

New User Enquiry

Trigger when a new user enquiry.

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

Find Ticket

Find Ticket

Retrieve tickets from Deskpro using a query string.

Find Organization

Find Organization

Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.

Add Message to Ticket

Add Message to Ticket

Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

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Frequently Asked Questions

How do I start an integration between Deskpro and StoreHippo?

To start, connect both your Deskpro and StoreHippo accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in StoreHippo (or vice versa).

Can we customize how data from Deskpro is recorded in StoreHippo?

Absolutely. You can customize how Deskpro data is recorded in StoreHippo. This includes choosing which data fields go into which fields of StoreHippo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and StoreHippo?

The data sync between Deskpro and StoreHippo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to StoreHippo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and StoreHippo?

Yes, you can set conditional logic to control the flow of data between Deskpro and StoreHippo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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StoreHippo

About StoreHippo

StoreHippo is a comprehensive e-commerce platform designed to help businesses create, manage, and scale their online stores with ease. It offers a wide range of features including customizable themes, mobile-ready designs, multi-currency support, and integrated marketing tools.

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