Connect Deskpro and SuperPhone
Integrate Deskpro with SuperPhone to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Deskpro + SuperPhone flows
Start from a real workflow other teams are already running.
Choose a trigger
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an action
SuperPhone
Automatically do this!
Create a Contact
Add Custom Contribution
Send Message
Update a Contact
Find a Contact
Create Brand in Deskpro when New Contact in SuperPhone
Use this flowCreate Ticket in Deskpro when New Contact in SuperPhone
Use this flowCreate Organization in Deskpro when New Contact in SuperPhone
Use this flowFind Ticket in Deskpro when New Contact in SuperPhone
Use this flowFind Organization in Deskpro when New Contact in SuperPhone
Use this flowAdd Message to Ticket in Deskpro when New Contact in SuperPhone
Use this flowUpdate Ticket in Deskpro when New Contact in SuperPhone
Use this flowCreate Person in Deskpro when New Contact in SuperPhone
Use this flowFind Person in Deskpro when New Contact in SuperPhone
Use this flowCreate Brand in Deskpro when Contact Updated in SuperPhone
Use this flowSupported Triggers & Actions
Everything you can automate between Deskpro and SuperPhone.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
New Contact
Triggers when a new contact is created in SuperPhone.
Contact Updated
Triggers when a specific contact is updated.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About SuperPhone
SuperPhone is a text marketing platform with broadcasts and 1-to-1 chat to help grow your text marketing channel.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Deskpro and SuperPhone accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and SuperPhone as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SuperPhone. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in SuperPhone, and a separate workflow where SuperPhone triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and SuperPhone. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and SuperPhone integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
