IntegrationsDeskprosurecritic
Deskpro + surecritic

Connect Deskpro and surecritic to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

surecritic

Automatically do this!

Enable Integrations or automations with these events of Deskpro and surecritic

Enable Integrations or automations with these events of Deskpro and surecritic

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

Explore more automations built by businesses and experts

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Deskpro and surecritic?

To start, connect both your Deskpro and surecritic accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in surecritic (or vice versa).

Can we customize how data from Deskpro is recorded in surecritic?

Absolutely. You can customize how Deskpro data is recorded in surecritic. This includes choosing which data fields go into which fields of surecritic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and surecritic?

The data sync between Deskpro and surecritic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to surecritic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and surecritic?

Yes, you can set conditional logic to control the flow of data between Deskpro and surecritic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

Learn More
surecritic

About surecritic

SureCritic is an online reviews and ratings platform that allows your business to collect feedback from actual customers.

Learn More