IntegrationsDeskproTextCortex AI
Deskpro + TextCortex AI

Connect Deskpro and TextCortex AI to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

TextCortex AI

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Code

Create Code

Generates code in the specified programming language according to the given description of the purpose.

Create Email

Create Email

Creates an email with the given details.

Create Paraphrase

Create Paraphrase

Rewrites the given text without changing its meaning.

Create Product Description

Create Product Description

Creates a product description with the given details.

Create Social Media Caption

Create Social Media Caption

Create a social media caption for the specified channel.

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Frequently Asked Questions

How do I start an integration between Deskpro and TextCortex AI?

To start, connect both your Deskpro and TextCortex AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in TextCortex AI (or vice versa).

Can we customize how data from Deskpro is recorded in TextCortex AI?

Absolutely. You can customize how Deskpro data is recorded in TextCortex AI. This includes choosing which data fields go into which fields of TextCortex AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and TextCortex AI?

The data sync between Deskpro and TextCortex AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to TextCortex AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and TextCortex AI?

Yes, you can set conditional logic to control the flow of data between Deskpro and TextCortex AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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TextCortex AI

About TextCortex AI

TextCortex AI is a cutting-edge platform that leverages artificial intelligence to assist users in generating high-quality written content. Whether you're crafting blog posts, marketing copy, or creative writing, TextCortex AI provides tools to enhance your writing process, ensuring clarity, engagement, and originality.

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