Connect Deskpro and TextRazor to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Analyze Text
Ready to use Deskpro and TextRazor automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Analyze Text
Processes and analyzes the provided text to extract entities, topics, and other linguistic features.
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Frequently Asked Questions
To start, connect both your Deskpro and TextRazor accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in TextRazor (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in TextRazor. This includes choosing which data fields go into which fields of TextRazor, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and TextRazor typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and TextRazor. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About TextRazor
TextRazor is a powerful natural language processing API that provides advanced text analysis capabilities. It allows users to extract meaningful insights from text data, including entity recognition, sentiment analysis, and language detection. TextRazor is ideal for developers and businesses looking to enhance their applications with AI-driven text analysis features.
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