Connect Deskpro and Vapi to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Create Assistant
Create Tool
Create Phone Number
Get Phone Number
Get Tool
Get Assistant
Delete Assistant
Delete a Tool
Delete a Phone Number
Get a Call
Update Assistant
Update Phone Number
Update Tool
Create Knowledge Base
Delete a Knowledge Base
Create Test Suite
Initiate an Outbound Phone Call
Ready to use Deskpro and Vapi automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
New Assistant
Triggered when a new assistant is created in Vapi.
New Tool
Triggered when a new tool is created in Vapi.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Assistant
Create an Assistant.
Create Tool
Create a tool.
Create Phone Number
Create a phone number.
Get Phone Number
Get a specific phone number details by its id.
Get Tool
Get a specific tool details by its id.
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Frequently Asked Questions
To start, connect both your Deskpro and Vapi accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Vapi (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Vapi. This includes choosing which data fields go into which fields of Vapi, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Vapi typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Vapi. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Vapi
Vapi is an advanced AI platform designed to enhance and streamline various business processes through intelligent automation and machine learning capabilities. It offers tools and solutions that cater to a wide range of industries, enabling businesses to leverage artificial intelligence for improved efficiency and decision-making.
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