IntegrationsDeskproVoodoo SMS
Deskpro + Voodoo SMS

Connect Deskpro and Voodoo SMS to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

Voodoo SMS

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

New Blacklisted Number

New Blacklisted Number

Triggers when a new number is blacklisted.

New Contact Added

New Contact Added

Triggers when a new Contact is added in contact_list.

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Add to Blacklist

Add to Blacklist

Adds a number to the Blacklist.

Create Contact List

Create Contact List

Create a Contact_list with contact details.

Update Contact List

Update Contact List

Update an existing Contact List.

Add Contact

Add Contact

Add a New Contact into a Contact List

List of Blacklisted

List of Blacklisted

Retrieve a list of contacts that are currently blacklisted.

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Frequently Asked Questions

How do I start an integration between Deskpro and Voodoo SMS?

To start, connect both your Deskpro and Voodoo SMS accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Voodoo SMS (or vice versa).

Can we customize how data from Deskpro is recorded in Voodoo SMS?

Absolutely. You can customize how Deskpro data is recorded in Voodoo SMS. This includes choosing which data fields go into which fields of Voodoo SMS, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Voodoo SMS?

The data sync between Deskpro and Voodoo SMS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Voodoo SMS?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Voodoo SMS?

Yes, you can set conditional logic to control the flow of data between Deskpro and Voodoo SMS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Voodoo SMS

About Voodoo SMS

Voodoo-Sms is a comprehensive SMS marketing and communication platform that allows businesses to send bulk SMS messages, manage contacts, and track campaign performance. It is designed to facilitate effective communication with customers through text messaging.

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