Connect DeskTime and route to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between DeskTime and route?

To start, connect both your DeskTime and route accounts to viaSocket. Once connected, you can set up a workflow where an event in DeskTime triggers actions in route (or vice versa).

Can we customize how data from DeskTime is recorded in route?

Absolutely. You can customize how DeskTime data is recorded in route. This includes choosing which data fields go into which fields of route, setting up custom formats, and filtering out unwanted information.

How often does the data sync between DeskTime and route?

The data sync between DeskTime and route typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from DeskTime to route?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between DeskTime and route?

Yes, you can set conditional logic to control the flow of data between DeskTime and route. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

DeskTime

About DeskTime

DeskTime is a time tracking and productivity app designed for teams and freelancers to enhance efficiency by automatically tracking time spent on tasks, applications, and websites. It provides detailed productivity analysis by categorizing activities and tracking idle time.

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route

About route

Route is a multi-channel marketing automation platform. Identify contacts in your site or app, track their behaviour and trigger automated personalized campaigns.

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