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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Asset
Trigger when a new Asset is Created.
New Group
Trigger when a new Group is created.
Do thisActions
Action is the task that follows automatically within your Detectify integrations.
Add Asset
Add new asset for the team.
Delete Asset
Delete an Existing Asset.
Create Group
Create a new group in Detectify with a required name and optional description.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Detectify and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Detectify triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Detectify data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Detectify and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Detectify and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Detectify
Detectify is a powerful web security service that helps you identify and manage vulnerabilities in your web applications. It offers automated security scanning and continuous monitoring to ensure your web assets are protected against potential threats.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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