Connect Dialpad and Contextual AI to Build Intelligent Automations

Choose a Trigger

Dialpad

When this happens...

Choose an Action

Contextual AI

Automatically do this!

Enable Integrations or automations with these events of Dialpad and Contextual AI

Enable Integrations or automations with these events of Dialpad and Contextual AI

Actions

Create Contact

Create Contact

Creates a new contact in your Dialpad account.

Update a Contact

Update a Contact

Update a contact in your Dialpad account.

Create a Channel

Create a Channel

Creates a new channel in your Dialpad account.

Create Datastore

Create Datastore

Create a new Datastore.

List Datastores

List Datastores

Retrieve a list of Datastores.

Get Datastore Metadata

Get Datastore Metadata

Get the details of a given Datastore, including its name, create time, and the list of Agents which are currently configured to use the Datastore.

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Frequently Asked Questions

How do I start an integration between Dialpad and Contextual AI?

To start, connect both your Dialpad and Contextual AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Dialpad triggers actions in Contextual AI (or vice versa).

Can we customize how data from Dialpad is recorded in Contextual AI?

Absolutely. You can customize how Dialpad data is recorded in Contextual AI. This includes choosing which data fields go into which fields of Contextual AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dialpad and Contextual AI?

The data sync between Dialpad and Contextual AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dialpad to Contextual AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dialpad and Contextual AI?

Yes, you can set conditional logic to control the flow of data between Dialpad and Contextual AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dialpad

About Dialpad

Dialpad is a modern business communications platform that offers voice, video, and messaging solutions. It is designed to streamline communication and collaboration for businesses of all sizes.

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Contextual AI

About Contextual AI

Contextual AI is a cutting-edge platform that leverages artificial intelligence to provide context-aware solutions. It helps businesses and developers create applications that understand and respond to the context of user interactions, enhancing user experience and engagement.

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