Integrations Discourse Jira Software Cloud
Discourse + Jira Software Cloud
Full list

Supported Triggers & Actions

Everything you can automate between Discourse and Jira Software Cloud.

When this happensTriggers

A trigger is an event that starts a workflow.

Fetch New Posts

Fetch New Posts

Retrieve posts created on the Discourse forum since the specified recent time (returns posts from the last N minutes).

New Issue

New Issue

Triggers when a new issue is created

New Issue (Via JQL)

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL

Updated Issue

Updated Issue

Triggers when an existing issue is updated

Updated Comment

Updated Comment

Triggers when a comment on a issue is updated

New Comment

New Comment

Triggers when a new comment is added to an issue

Request a new Trigger for Discourse

Do thisActions

Action is the task that follows automatically within your Discourse integrations.

Create Post

Create Post

Add a post to Discourse — reply to an existing topic or start a new topic with a title and category.

Create Discourse User

Create Discourse User

Create a new Discourse user account with name, email, username, and password. Optionally activate and approve the account; returns confirmation or activation instructions.

Create Tag Group

Create Tag Group

Creates a new tag group in Discourse.

Find User

Find User

finds an existing user

Find Project

Find Project

Searches for a project by name or key

Find Issue via JQL

Find Issue via JQL

Searches for an issue via JQL

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Discourse
Discourse + Jira Software Cloud
Discourse logo

About Discourse

Discourse is a modern forum solution that facilitates community discussions, Q&A, and social interactions. It offers a range of features including real-time notifications, moderation tools, and customizable themes to enhance user engagement.

Learn more
Integrations Jira Software Cloud
Jira Software Cloud + Discourse
Jira Software Cloud logo

About Jira Software Cloud

Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.

Learn more

Frequently Asked Questions

How do I connect Discourse and Jira Software Cloud?

Sign up for a free viaSocket account, then authorize both your Discourse and Jira Software Cloud accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Discourse and Jira Software Cloud as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Discourse to Jira Software Cloud?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Jira Software Cloud. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Discourse triggers actions in Jira Software Cloud, and a separate workflow where Jira Software Cloud triggers actions in Discourse. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Discourse and Jira Software Cloud. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Discourse and Jira Software Cloud integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.