Connect Disqus and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Comment
New Flagged Comment
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Disqus and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Comment
Triggers when a new comment is left on a Disqus-enabled forum.
New Flagged Comment
Triggers when a Disqus comment is flagged.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
Do thisActions
Action is the task that follows automatically within your Disqus integrations.
Create Forum
Creates a new forum.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
Find Tickets
Finds an existing ticket by query.
Find Latest Comment
Find the latest comment on a ticket
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Frequently Asked Questions
To start, connect both your Disqus and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Disqus triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Disqus data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Disqus and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Disqus and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Disqus
Disqus is a global comment system that improves discussion on websites and connects conversations across the web. It provides a platform for users to engage in discussions, share opinions, and interact with content creators and other users.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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