Connect Disqus and Zoho Desk to Build Intelligent Automations

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Disqus

When this happens...

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Zoho Desk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Comment

New Comment

Triggers when a new comment is left on a Disqus-enabled forum.

New Flagged Comment

New Flagged Comment

Triggers when a Disqus comment is flagged.

Contact Updated

Contact Updated

Triggers when a contact's details are updated.

New Task

New Task

Triggers when a new task is created in Zoho Desk.

Task Updated

Task Updated

Triggers when an existing task is updated.

New Account

New Account

Trigger when new account is created

Do thisActions

Action is the task that follows automatically within your Disqus integrations.

Create Forum

Create Forum

Creates a new forum.

Update Contact

Update Contact

Updates information for an existing contact.

Find a Contact

Find a Contact

Find a contact by its email.

Search Ticket

Search Ticket

Search Ticket by ticket number

Add Attachment

Add Attachment

Add attachment to a ticket

Add a Comment

Add a Comment

Add a comment to a ticket

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Frequently Asked Questions

How do I start an integration between Disqus and Zoho Desk?

To start, connect both your Disqus and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Disqus triggers actions in Zoho Desk (or vice versa).

Can we customize how data from Disqus is recorded in Zoho Desk?

Absolutely. You can customize how Disqus data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Disqus and Zoho Desk?

The data sync between Disqus and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Disqus to Zoho Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Disqus and Zoho Desk?

Yes, you can set conditional logic to control the flow of data between Disqus and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Disqus

About Disqus

Disqus is a global comment system that improves discussion on websites and connects conversations across the web. It provides a platform for users to engage in discussions, share opinions, and interact with content creators and other users.

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Zoho Desk

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

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