Integrations Docstar Medallia Agent Connect
Docstar + Medallia Agent Connect

Connect Docstar and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

Docstar

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of Docstar and Medallia Agent Connect

Enable Integrations or automations with these events of Docstar and Medallia Agent Connect

Triggers

New Pages/Documents

New Pages/Documents

Fetch pages added to the selected collection since the configured recent time window.

Request a new Trigger for Docstar

Actions

Create a Document

Create a Document

Create a new page under a specified parent with title, optional URL slug, tab ID, and content.

List Pages/Documents

List Pages/Documents

Retrieve pages from a specified collection, optionally filtering by page name or page ID.

Get Page/Document Content

Get Page/Document Content

Retrieve the content (text and basic metadata) of a specific page or document stored in Docstar.

Request a new Action for Docstar

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Frequently Asked Questions

How do I start an integration between Docstar and Medallia Agent Connect?

To start, connect both your Docstar and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Docstar triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Docstar is recorded in Medallia Agent Connect?

Absolutely. You can customize how Docstar data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Docstar and Medallia Agent Connect?

The data sync between Docstar and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Docstar to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Docstar and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Docstar and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Docstar

About Docstar

Docstar is a comprehensive document management solution designed to streamline the way businesses handle, store, and access their documents. With advanced features for document capture, indexing, and retrieval, Docstar enhances productivity and ensures secure document handling.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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