
When this happens...

Automatically do this!
Create Comment
Create a Post
Change Post Status
Create Or Update User
Find Post
List All Boards
List All Categories
List All Entries
List Comments
List All Companies
List All Opportunities
List All Posts
List All Tags
List Users
List Votes
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new post is created in Canny.
Runs when a new comment is added to a specific post.
Runs when a new vote is created
Runs when a post's status changes.
Runs when a tag is added to a post.
Action is the task that follows automatically within your Document360 integrations.
Creates a new document
Updates the details of the document by it's id.
Creates a new comment on a post, optionally as a reply or with images.
Creates a new post
Changes the status of a Canny post.
Creates a new user or updates an existing user and returns the user's ID.

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To start, connect both your Document360 and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Document360 triggers actions in Canny (or vice versa).
Absolutely. You can customize how Document360 data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.
The data sync between Document360 and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Document360 and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.
Learn MoreCanny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
Learn More