
When this happens...

Automatically do this!
Create Card
Add Card Comment
When this happensTriggers
A trigger is an event that starts a workflow.
Retrieves task cards created in the selected board column within the specified time window.
Action is the task that follows automatically within your Document360 integrations.
Creates a new document
Updates the details of the document by it's id.
Add a new card to a Drag board using title and column; optionally include note, comment, tag, assignee, and subtasks.
Add a comment to the card (found by title) in the selected board and column.

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To start, connect both your Document360 and DragApp accounts to viaSocket. Once connected, you can set up a workflow where an event in Document360 triggers actions in DragApp (or vice versa).
Absolutely. You can customize how Document360 data is recorded in DragApp. This includes choosing which data fields go into which fields of DragApp, setting up custom formats, and filtering out unwanted information.
The data sync between Document360 and DragApp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Document360 and DragApp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.
Learn MoreDrag turns Gmail into a Team Workspace to manage Helpdesk, CRM, tasks and other workflows from your inbox. Built for Google Workspace users.
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