Integrations Document360 Ivanti Service Manager
Document360 + Ivanti Service Manager

Connect Document360 and Ivanti Service Manager to Build Intelligent Automations

Choose a Trigger

Document360

When this happens...

Choose an Action

Ivanti Service Manager

Automatically do this!

Enable Integrations or automations with these events of Document360 and Ivanti Service Manager

Enable Integrations or automations with these events of Document360 and Ivanti Service Manager

Actions

Create a Document

Create a Document

Creates a new document

Update a Document

Update a Document

Updates the details of the document by it's id.

Request a new Action for Document360

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Frequently Asked Questions

How do I start an integration between Document360 and Ivanti Service Manager?

To start, connect both your Document360 and Ivanti Service Manager accounts to viaSocket. Once connected, you can set up a workflow where an event in Document360 triggers actions in Ivanti Service Manager (or vice versa).

Can we customize how data from Document360 is recorded in Ivanti Service Manager?

Absolutely. You can customize how Document360 data is recorded in Ivanti Service Manager. This includes choosing which data fields go into which fields of Ivanti Service Manager, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Document360 and Ivanti Service Manager?

The data sync between Document360 and Ivanti Service Manager typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Document360 to Ivanti Service Manager?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Document360 and Ivanti Service Manager?

Yes, you can set conditional logic to control the flow of data between Document360 and Ivanti Service Manager. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Document360

About Document360

Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.

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Ivanti Service Manager

About Ivanti Service Manager

Ivanti Service Manager is a native Cloud and On-Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.

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