Connect Document360 and metadata to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Document360 and metadata?

To start, connect both your Document360 and metadata accounts to viaSocket. Once connected, you can set up a workflow where an event in Document360 triggers actions in metadata (or vice versa).

Can we customize how data from Document360 is recorded in metadata?

Absolutely. You can customize how Document360 data is recorded in metadata. This includes choosing which data fields go into which fields of metadata, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Document360 and metadata?

The data sync between Document360 and metadata typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Document360 to metadata?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Document360 and metadata?

Yes, you can set conditional logic to control the flow of data between Document360 and metadata. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Document360

About Document360

Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.

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metadata

About metadata

Metadata’s patented technology executes thousands of B2B campaigns in a matter of hours, automatically optimizing campaigns for pipeline impact at a velocity that is not humanly possible.

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