
When this happens...

Automatically do this!
Approve a Request
List All Return Orders
Reject Request
Approve a Request Without Shipment
Create a Tag
Update A Tag
Get Return Order
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new request has been created with your Returnless form.
Action is the task that follows automatically within your Document360 integrations.
Creates a new document
Updates the details of the document by it's id.
Approve a request for a return
List all the return orders.
Rejects a Request in Returnless
Approves a Request without Shipment

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Document360 and Returnless accounts to viaSocket. Once connected, you can set up a workflow where an event in Document360 triggers actions in Returnless (or vice versa).
Absolutely. You can customize how Document360 data is recorded in Returnless. This includes choosing which data fields go into which fields of Returnless, setting up custom formats, and filtering out unwanted information.
The data sync between Document360 and Returnless typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Document360 and Returnless. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.
Learn MoreReturnless is a platform designed to streamline and simplify the process of managing product returns for eCommerce businesses. It offers tools to automate return workflows, enhance customer experience, and reduce the operational costs associated with returns.
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