Connect Dotdigital and PagerDuty to Build Intelligent Automations

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Dotdigital

When this happens...

Choose an Action

PagerDuty

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

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Do thisActions

Action is the task that follows automatically within your Dotdigital integrations.

Create a List

Create a List

Creates a list.

Create Contact Data Field

Create Contact Data Field

Creates a contact data field within the account.

Refresh Segment

Refresh Segment

Refreshes a segment.

Send Email Campaign

Send Email Campaign

Send a marketing email to a contact.

Send SMS

Send SMS

Send a marketing SMS to a contact.

Send Transactional Email

Send Transactional Email

Sends a transactional email.

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Frequently Asked Questions

How do I start an integration between Dotdigital and PagerDuty?

To start, connect both your Dotdigital and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in Dotdigital triggers actions in PagerDuty (or vice versa).

Can we customize how data from Dotdigital is recorded in PagerDuty?

Absolutely. You can customize how Dotdigital data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dotdigital and PagerDuty?

The data sync between Dotdigital and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dotdigital to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dotdigital and PagerDuty?

Yes, you can set conditional logic to control the flow of data between Dotdigital and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dotdigital

About Dotdigital

Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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