Connect Dotdigital and Superchat
Integrate Dotdigital with Superchat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a List in Dotdigital when Contact Created in Superchat
Create Contact Data Field in Dotdigital when Contact Created in Superchat
Refresh Segment in Dotdigital when Contact Created in Superchat
Send Email Campaign in Dotdigital when Contact Created in Superchat
Send SMS in Dotdigital when Contact Created in Superchat
Popular Dotdigital + Superchat flows
Start from a real workflow other teams are already running.
Choose a trigger
Dotdigital
When this happens...
- Request a new Trigger for Dotdigital
Choose an action
Superchat
Automatically do this!
Create Contact
Create Note
Add Contact to Contact List
Update Contact
Update Conversation
List all channels
List all contacts
List all contact lists
List all conversations
List custom attributes
List files
List all inboxes
List all labels
List all templates
List all template folders
List all users
Find Contact
Create a List in Dotdigital when Contact Created in Superchat
Use this flowCreate Contact Data Field in Dotdigital when Contact Created in Superchat
Use this flowRefresh Segment in Dotdigital when Contact Created in Superchat
Use this flowSend Email Campaign in Dotdigital when Contact Created in Superchat
Use this flowSend SMS in Dotdigital when Contact Created in Superchat
Use this flowSend Transactional Email in Dotdigital when Contact Created in Superchat
Use this flowUnsubscribe Contact in Dotdigital when Contact Created in Superchat
Use this flowCreate a List in Dotdigital when Contact Updated in Superchat
Use this flowCreate Contact Data Field in Dotdigital when Contact Updated in Superchat
Use this flowRefresh Segment in Dotdigital when Contact Updated in Superchat
Use this flowSupported Triggers & Actions
Everything you can automate between Dotdigital and Superchat.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Created
Triggers when a new contact is created.
Contact Updated
Triggers when a contact is modified.
New Inbound Message
Triggers when a new message is received.
New Outbound Message
Triggers when a new message is sent.
Note Created
Triggers when a new note is created.
Message Sending Failed
Triggers when sending an outbound message failed.
Do thisActions
Action is the task that follows automatically within your Dotdigital integrations.
Create a List
Creates a list.
Create Contact Data Field
Creates a contact data field within the account.
Refresh Segment
Refreshes a segment.
Send Email Campaign
Send a marketing email to a contact.
Send SMS
Send a marketing SMS to a contact.
Send Transactional Email
Sends a transactional email.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Dotdigital
Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.
Learn moreSimilar apps
About Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Dotdigital and Superchat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Dotdigital and Superchat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Superchat. No coding required.
Yes. You can set up a workflow where Dotdigital triggers actions in Superchat, and a separate workflow where Superchat triggers actions in Dotdigital. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Dotdigital and Superchat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Dotdigital and Superchat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
