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Connect Dotdigital and WhatsApp

Integrate Dotdigital with WhatsApp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Dotdigital and WhatsApp.

When this happensTrigger

No trigger available

Do thisActions

Action is the task that follows automatically within your Dotdigital integrations.

Create a List

Create a List

Creates a list.

Create Contact Data Field

Create Contact Data Field

Creates a contact data field within the account.

Refresh Segment

Refresh Segment

Refreshes a segment.

Send Email Campaign

Send Email Campaign

Send a marketing email to a contact.

Send SMS

Send SMS

Send a marketing SMS to a contact.

Send Transactional Email

Send Transactional Email

Sends a transactional email.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations Dotdigital
Dotdigital + WhatsApp
Dotdigital logo

About Dotdigital

Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.

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Integrations WhatsApp
WhatsApp + Dotdigital
WhatsApp logo

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Frequently Asked Questions

How do I connect Dotdigital and WhatsApp?

Sign up for a free viaSocket account, then authorize both your Dotdigital and WhatsApp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Dotdigital and WhatsApp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Dotdigital to WhatsApp?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach WhatsApp. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Dotdigital triggers actions in WhatsApp, and a separate workflow where WhatsApp triggers actions in Dotdigital. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Dotdigital and WhatsApp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Dotdigital and WhatsApp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.